Feb
29
Have you tried to use the credit card machine in a Philadelphia cab lately? I have tried several times and the overwhelming resistance I got from the cab drivers was very telling. These guys don’t want you to use the credit card machine. And they’re so determined to have you pay cash that they’ll argue with you for the entire length of your trip. They bitch and moan about losing money but the fact is that when you DO use the credit card machine you get an option to give them a 20 percent tip or enter another value. I’m sure that they’re still getting their tips so why the hostility?
All I am left to assume is that they’ve been skimming money and scamming their bosses for decades and now the credit card machines are cutting into those margins. They fought them from the start and they’ve now turned that fight to the consumer. It’s extremely uncomfortable to have a cab driver ridicule you for taking money from his pocket. The customer shouldn’t be subjected to this. It’s someone else’s fight.
Mark my words. The day will come when we hear a news story about how cab riding customers prove that they don’t want to pay with a credit card because they aren’t doing so. The machines will be removed or disabled. I guarantee that it’s coming and I guarantee that it’ll be because of the intimidation tactics of the Philadelphia cab driver. Most people will just bow to them instead of arguing. Why should you have to have that fight when you’re just trying to get where you’re going?
From this day forward I will absolutely insist on using the credit card machine if that’s what works for me and if I have to get out of one cab and get into another then that’s what I’ll do. Philadelphia cab rates are some of the highest in the country and we as consumers don’t need attitude from the driver on top of that.
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